Privacy Policy

This Privacy Policy explains what personal data Tera Group Web Studio may collect, use, process, and store when you use our website, submit requests, fill out forms, order website development, design, digital marketing services, or communicate with our team.

We respect the privacy of our users and process personal data only to the extent necessary to provide services, prepare commercial offers, communicate with clients, improve the website, and ensure high-quality service.

1. What personal data we may collect

When using the Tera Group Web Studio website, we may collect the following data:

user name;
phone number;
email address;
information about the project, business, or request provided by the user through website forms;
data shared during correspondence, consultations, or negotiations;
technical information about the device, browser, IP address, and traffic source;
data about website interaction collected through cookies, analytics, and advertising services.

2. How we use personal data

Users’ personal data may be used for the following purposes:

processing website requests, applications, and inquiries;
contacting the user regarding their project or request;
preparing a commercial offer, cost estimate, or consultation;
providing website development, web design, SEO, advertising, technical support, and integration services;
improving the structure, functionality, usability, and quality of the website;
analyzing the effectiveness of advertising campaigns and traffic sources;
ensuring website security and preventing fraud, spam, or misuse.

3. Cookies, analytics, and advertising tools

The website may use cookies — small files stored in the user’s browser. Cookies help the website function properly, remember certain user actions, analyze interaction with content, and improve the quality of service.

We may use analytics and advertising tools, including Google, Meta, and other platforms, to evaluate website performance, improve advertising campaigns, analyze user behavior, and make website interaction more relevant.

The user may restrict or disable cookies in their browser settings. In this case, some website features may work incorrectly or become partially unavailable.

4. Sharing personal data with third parties

We do not sell or transfer users’ personal data to third parties for their independent use.

Data may be shared only when necessary for:

processing a request or communicating with the user;
operating CRM systems, email services, hosting, analytics, advertising, or technical tools;
complying with legal requirements;
protecting the rights, security, and legitimate interests of Tera Group Web Studio.

All such services are used only within the functionality required for website operation, request processing, and service delivery.

5. Personal data storage

We store personal data only for the period necessary to process a request, maintain communication, fulfill agreements, provide services, or comply with legal requirements.

When there is no longer a need to process personal data, it may be deleted, anonymized, or archived in accordance with internal security rules and applicable law.

6. Personal data protection

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, alteration, disclosure, copying, or unlawful use.

At the same time, the transmission of information over the internet cannot be guaranteed to be completely secure. The user submits data through the website with this risk in mind.

7. User rights

The user has the right to:

find out what personal data is being processed;
request correction of inaccurate, incomplete, or outdated data;
withdraw consent to the processing of personal data;
request deletion of personal data if its further storage is no longer necessary;
restrict the processing of their data in cases provided by law.

To exercise these rights, the user may contact us through the contact form on the website or other official communication channels of Tera Group Web Studio.

8. Links to third-party resources

The website may contain links to third-party websites, social networks, messengers, payment services, or other online resources. We do not control the privacy policies of such resources and are not responsible for their operation, content, or data processing practices.

Before using third-party services, we recommend reviewing their privacy policies.

9. Changes to this Privacy Policy

Tera Group Web Studio may periodically update this Privacy Policy. The current version of the document is always published on this page.

Continued use of the website after changes have been made means that the user agrees to the updated terms of the Privacy Policy.

10. Contacts

For any questions regarding personal data processing, cookies, or this Privacy Policy, the user may contact Tera Group Web Studio through the contact form on the website or other official communication channels of the company.